NATIONAL ASSOCIATION
FOR CHILD SUPPORT ACTION
NACSA is the leading organisation within the UK providing help in all areas of the Child Support Act and its Agency (CSA). Our remit is to provide affordable help to parents and their families who suffer the difficulties of the Child Support Act, by offering case specific support to help resolve those issues that never seemed to be addressed by the CSA.
Unlike solicitors and other legal services who charge by the hour, NACSA’s subscription fee is just £50 for a year’s access to advice, help and support.
Why Choose Us?
There are a number of sites that offer free support, including the new highly publicised CM OPTIONS. CM OPTIONS is a government funded site which is designed to offer newly separated clients their options for arranging child support. It cannot assist clients who are dealing with difficulties created by the CSA. Other free service sites offer web based forum support, which again has restrictions in terms of 'hands on' assistance.
NACSA have over 15 years worth of experience in Child Support legislation. We focus only on the Child Support Act and thus are specialists in this area of law, offering accurate information to address your concerns. Joining our organization will provide you with access to an experienced consultant who will work with you to identify and help resolve the issues on your case, supporting and guiding you through any process required to achieve the appropriate outcome.
We do not accept Government funding as we prefer to keep our impartiality. Our helplines are normal landlines and not premium rate lines designed to take more money from you. Our aim is to help you take control of your case and understand your rights and responsibilities.
NACSA have helped thousands of families obtain justice – let us help you too!
Who Do We Help?
NACSA help both parents with care and non-resident parents, together with their extended family and friends. We work closely with a number of solicitors, debt counselors, CAB Centres and other child welfare organizations. Why not read some of our client feedback from previous satisfied customers.
How Can We Help You?
We offer various levels of supporting depending on your needs, and budget.
- We provide FREE general enquiry support by post or email to
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As a subscriber you gain full case specific ongoing telephone and email support directly with our experienced consultants. We will guide you through your rights, appeals processes, the complaints procedures, as well as checking that all assessments and arrears are accurate.
- You can engage in our full representation service whereby we deal with the CSA on your behalf, saving you the inconvenience and distress of dealing with the Agency staff.
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We offer face to face consultations for both subscribers and non subscribers at affordable rates. This will allow you to meet with a consultant in our offices in the West Midlands, who will inspect all of your paperwork including your Data Protection Files. We can establish any aspects of your case that need attention and advice you on how to proceed to finding a solution. If travelling is a problem, we can arrange for a postal consultation to take place. Please call us on 01384 572525 for more details or to arrange a consultation
- We can now offer services to prepare appropriate reports, submissions, or letters for simple donations to the organisation.
Extra Charges?
We are often asked if there are additional charges once you have subscribed - the answer is NO!
Subscription to NACSA provides you with ongoing telephone and direct email support for your full subscription period - there is no other cost involved. We do offer a range of other services which you are welcome to take should you wish, but there is no obligation to do so. Many subscribers gain answers to their questions and learn how to resolve the issues on their case without engaging in any of the other services. Others prefer to use our services as they are unable to cope with, or have the time to deal with matters involving the CSA.
Still not sure whether to subscribe?
Then email your general enquiry now to
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or write to us at PO Box 4454, Dudley, West Midlands, DY1 9AN.
Our FREE response will be with you without delay!
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