NACSA logo
WHEN CSA GET IT WRONG - NACSA PUT IT RIGHT!!!
NACSA logo

Are you a Parent finding it
difficult to get the CSA to listen?

Are you looking for a straightforward answer,
but never get it?

Do you have a catalogue of errors on your case that
do not seem to get resolved?


Subscriber Benefits
 
CSA Support subscription
 
 
ALL FOR LESS THAN 80p A WEEK
 

LATEST NEWS...

NEW
D.E.O.
REGULATIONS

 
 
Useful Contact Addresses
 

Opening hours of CSACs:
Monday - Friday 8am - 8pm, Saturday 9am - 5pm

BELFAST CSAC
Great Northern Tower
17 Great Victoria Street
Belfast
BT2 7AD
Tel: 08457 132 000 (Old Rules)
Tel: 08456 090 092 (New Rules)
BIRKENHEAD CSAC
Great Western House
Woodside Ferry Approach
Birkenhead, Merseyside
CH41 6RG
Tel: 08457 138 000 (Old Rules)
Tel: 08456 090 082 (New Rules)
DUDLEY CSAC
Pedmore House
The Waterfront
Brierley Hill
Dudley
West Midlands DY5 1XA
Tel: 08457 131 000 (Old Rules)
Tel: 08456 090 062 (New Rules)
FALKIRK CSAC
Parklands
Callendar Business Park
Callendar Road
Falkirk FK1 1XT
Tel: 08457 136 000 (Old Rules)
Tel: 08456 090 042 (New Rules)
HASTINGS CSAC
Ashdown House
Sedlescombe Road North
St Leonards on Sea
East Sussex TN37 7NL
Tel: 08457 134 000 (Old Rules)
Tel: 08456 090 052 (New Rules)
PLYMOUTH CSAC
Clearbrook House
Towerfield Drive
Bickleigh Down Business Park
Plymouth PL6 7TN
Tel: 08457 137 000 (Old Rules)
Tel: 08456 090 072 (New Rules)
WELSH LANGUAGE UNIT/
Yr Uned Gymraeg
Post Handling Section
2 Weston Road
Crewe CW98 1BB
Tel: 08457 138 091
ICE
(Independent Case Examiner for the Child Support Agency)
PO Box 155
Chester CH99 9SA
Tel: 08456 060 777
STEPHEN GERAGHTY
(Chief Executive)
Child Support Agency
Durham House
Room M0801
Washington
Tyne & Wear
NE38 7SF
PARLIAMENTARY OMBUDSMAN
Millbank Tower
Millbank
London
SW1P 4QP
Complaints helpline: 0845 015 4033
email : phso.enquiries@ombudsman.org.uk
MARTIN CONNOR
(Client Service Director)
CSA Complaint Resolution Team
Durham House
Room M0901
Washington
Tyne & Wear
NE38 7SF
CENTRAL APPEALS UNIT
Child Support Agency
‘R’ Block
Government Buildings
Moorland Road
Lytham St Annes
FY8 3YA

CENTRAL APPEALS UNIT
Maintenance Assessment Appeals
Belfast - 0845 610 0735
Birkenhead - 0845 610 0780
Dudley - 0845 610 0735
Falkirk - 0845 610 0734
Hastings - 0845 610 0736
Plymouth - 0845 610 0751


Departure Appeals
All units - 0845 610 0804

CENTRAL APPEALS UNIT
The Appeals Service Teams (TAS)
3rd Floor
Auchinleck House
Broad Street
Birmingham
B15 1DL
Tel: 0121 634 7200
CENTRAL APPEALS UNIT
The Appeals Service Teams (TAS)
Eastgate House
Newport Road
Cardiff
CF24 0YP
Tel: 02920 662 180
CENTRAL APPEALS UNIT
The Appeals Service Teams (TAS)
Wellington House
134-136 Wellington Street
Glasgow
G2 2XL
Tel: 0141 354 8400
CENTRAL APPEALS UNIT
The Appeals Service Teams (TAS)
Manorview House
Kings Manor
Newcastle Upon Tyne
NE1 6PA
Tel: 0191 201 2300
CENTRAL APPEALS UNIT
The Appeals Service Teams (TAS)
36 Dale Street
Liverpool
L2 5UZ
Tel: 0151 243 1400
CENTRAL APPEALS UNIT
The Appeals Service Teams (TAS)
Copthall House
9 The Pavement
Grove Road
Sutton
SM1 1DA
Tel: 0208 710 2900
CENTRAL APPEALS UNIT
The Appeals Service Teams (TAS)
The Pearson Building
57 Upper Parliament Street
Nottingham
NG1 6AZ
Tel: 0115 909 3600
CENTRAL APPEALS UNIT
The Appeals Service Teams (TAS)
York House
York Place
Leeds
LS1 2ED
Tel: 0113 251 9500
CENTRAL APPEALS UNIT
The Appeals Service Teams (TAS)
Addresses and phone numbers last updated on their site October 2006

 

 
 
The Child Support system should have the interests of the child as its prime focus.  It should recognize the importance of BOTH parents in bringing up their children and treat them as equals • It should encourage them to sort out their own affairs • It should protect the interests of the state

© NACSA 2007 • NACSA Ltd by guarantee Registered in England Reg. No 4437043 • site design by abscnth