The anonymous information generated by Google Analytics cookies about your use of this website is transmitted to Google. This information is then processed to compile statistical reports on website activity for this site only. We may utilise these anonymous reports to optimise the website for users.
The Live Chat facility is only for members. If you choose to use this facility to chat to us, a transcript of your conversation will be saved in our database against your member profile, for future reference.
If you choose to purchase any of our services, your personal details, including those associated with any cases that you tell us about, will be stored in our secure database. Such data will not be kept for longer than necessary.