At NACSA, we specialise in providing expert guidance and support to parents dealing with child maintenance issues. With almost three decades of experience, we understand how challenging and complex the Child Maintenance Service (CMS) can be, and we are dedicated to helping parents navigate the process smoothly.

Empowering You

If you believe a CMS decision is incorrect or you’re unsure if the amount calculated is accurate, we are here to provide straightforward advice. Our team is committed to helping you understand your rights and the steps necessary to challenge any decisions that don’t seem right. Whether you’re facing a mandatory reconsideration or need to appeal to the First-tier Tribunal, we guide you through every stage of the process. We ensure you meet legal deadlines, follow the proper procedures, and present your case clearly and effectively.

The CMS operates within a detailed and often confusing legislative framework, where rules can vary significantly based on individual circumstances. Whether you’re the paying or receiving parent, understanding your obligations and rights is critical to achieving a fair outcome. At NACSA, we are experts in breaking down these complex rules, ensuring you receive the right advice based on your specific situation.

One of our primary goals is to remove the stress and uncertainty from the process. Many of our clients come to us feeling overwhelmed and unsure of where to begin. We take pride in offering reliable, clear, and actionable advice that empowers you to make informed decisions. Family lawyers also frequently turn to us for expert support when representing their clients in child maintenance disputes, recognising the depth of our expertise.

How We Can Help

While our services are primarily geared towards parents, we also assist family lawyers, advice services, and debt services. Our expert advice is sought by professionals who need accurate and timely information to support their clients in navigating the intricacies of child maintenance law.

However, it is essential to understand that while we provide expert guidance, NACSA is not a legal enforcement body. We cannot instruct anyone to break the law, but we are vigilant in highlighting situations where the CMS may not be following its legal requirements.

This allows you to take the necessary actions with confidence, knowing that you are acting within your rights. NACSA offers support for a wide range of CMS-related enquiries, including those from paying parents, receiving parents, family lawyers, and advice and debt services. While we strive to provide comprehensive assistance, there are limits to what we can do.

We cannot help with overseas maintenance cases, as these fall outside CMS jurisdiction. We also cannot enforce payments for non-payers, as only the CMS has the legal authority to take such action. Additionally, we cannot remove debts that have been proven valid, though we can work with you to achieve a more manageable payment plan.

Experience

With nearly 30 years of experience, NACSA has built a reputation as one of the UK’s leading advisory services for child maintenance matters. We are dedicated to helping parents and professionals alike by offering trusted, expert advice in an area where the stakes are high and the rules can be difficult to understand.

Our commitment is to provide you with the knowledge and support you need to ensure your child maintenance decisions are fair and accurate.

It’s important to note that NACSA is not affiliated with the CMS, and we do not have access to your account as held by them. Our role is to provide expert advice and guidance, helping you to navigate the system and advocate for your rights effectively.

Don’t hesitate to seek our assistance—timely action is crucial when dealing with CMS disputes, and we’re here to help you every step of the way.

Contact Us

If you need help with any Child Maintenance Service decision or threats of legal enforcement against child maintenance arrears, contact us now.